Accessibility statement for Apply for broadband installation funding

This accessibility statement applies to the Apply for broadband installation funding website

This website is run by Business Wales. We want as many people as possible to be able to use this website. That means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Ofcom requires all landline and mobile telephone companies to provide a number of services for customers with disabilities. You can use the text relay service of your choice to contact Business Wales.

Our offices have audio induction loops, or if you contact us before your visit, we will make every effort to arrange a British Sign Language (BSL) interpreter.

find out how to contact us.

  • call: 0300 0604400

Rydym yn croesawu galwadau yn Gymraeg / We welcome calls in Welsh.

Technical information about this website’s accessibility

Welsh Government is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances issues listed below.

Issues with PDFs and other documents

Some of our older PDFs and documents do not meet accessibility standards

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. We do not currently have any plans to make these PDFs or other documents accessible.

Any new PDFs or documents we publish since 23 September 2018 should meet accessibility standards.

Some of our older PDFs and documents are essential to providing our services. For example, we have:

  • PDFs with information on how users can access our services
  • forms published as Word documents.

How we tested this website

The website has undergone accessibility testing in March 2023. These tests were carried out by S8080.

  • We ran a full accessibility website check using SortSite in March 2023.

During the SortSite check in March we ran automated scans for all WCAG 2.1 AA errors.

We tested our main website platform, available on:

What we are doing to improve accessibility

We have addressed and fixed all known technical accessibility issues

We are currently addressing and fixing any content issues, this is an ongoing process as new content is added daily.

We work with our supplier to continuously monitor and address any accessibility issues introduced during the ongoing development and updating of the website.

This statement was prepared on 31st March 2023